Leasing Broker vs. Leasing.com
Silverstone Leasing

Silverstone Leasing vs. Leasing.com: A Comparative Review for Personalised Car Leasing Services

Choosing the right car leasing company can be a pivotal decision for many, as it often impacts both the financial aspect and the level of satisfaction one receives throughout the term of the lease. This article compares two prominent leasing services, Silverstone Leasing and Leasing.com, highlighting why Silverstone Leasing might be the better choice for customers looking for personalised interactions with leasing account managers.

Personalised Service vs. Automated Platforms

Silverstone Leasing: The Personal Touch

Silverstone Leasing stands out for its commitment to providing a personalised leasing experience. Customers are assigned dedicated account managers who guide them through the entire leasing process, from selecting the right vehicle to finalising the lease agreement. This one-on-one approach ensures that all customer queries and concerns are addressed promptly and efficiently, leading to a more tailored and satisfying experience.

leasing.com

Advantages of Silverstone Leasing's Approach:

  • Customised Solutions: Every customer's needs are unique, and Silverstone Leasing excels in offering solutions that match individual preferences and financial situations.
  • Consistent Communication: Having a single point of contact throughout the leasing process simplifies communication and builds a trusting relationship between the customer and the company.
  • Expert Advice: Silverstone’s account managers are well-versed in the nuances of car leasing, providing valuable insights that help customers make informed decisions.

Leasing.com: Broad Comparisons with Limited Interaction

Leasing.com, known as the original car leasing comparison site in the UK, provides a platform where users can compare a vast array of leasing deals from various providers. While this allows for a wide selection, the service is primarily automated and lacks the personalised guidance that a dedicated account manager can offer.

Characteristics of Leasing.com:

  • Extensive Database: Leasing.com offers access to millions of deals, making it easy for users to find competitive prices and terms.
  • Self-Service Tools: The website includes features like a 'best value' algorithm to help users identify the most cost-effective deals.
  • Minimal Direct Support: The platform’s focus is on providing information rather than personalised interaction, which might not satisfy customers who seek direct advice and support.

Customer Support and Satisfaction

Silverstone Leasing: Prioritising Customer Relationships

Silverstone Leasing’s customer support extends beyond mere transactional interactions. The dedicated account managers ensure that every aspect of the lease is aligned with the customer's expectations, which significantly enhances satisfaction and loyalty. This approach is particularly beneficial for those who may not be familiar with the leasing process or who value having expert guidance readily available.

Leasing.com: Efficient but Impersonal

While Leasing.com efficiently provides a platform for comparing leasing deals, the lack of personalised customer support can be a drawback for those who need guidance. The service is designed for users who prefer to conduct their research independently without much reliance on direct human interaction.

customer care

Unique Offerings and Additional Benefits

Silverstone Leasing: Comprehensive Leasing Solutions

Silverstone Leasing offers more than just car leases; they provide a full spectrum of related services, including maintenance packages, insurance options, and even assistance with the end-of-lease process. These additional services are tailored to each customer's needs, ensuring a comprehensive and hassle-free leasing experience.

Leasing.com: Diverse Options with Limited Customisation

Leasing.com excels in variety but falls short in customisation. While it aggregates offers from various funders, brokers, and dealers, it does not typically tailor these deals to individual customer profiles or offer additional services that integrate seamlessly with the lease contracts.

Conclusion: Why Choose Silverstone Leasing Over Leasing.com?

For those who value a comprehensive, personalised service over a self-service platform, Silverstone Leasing is the preferable choice. The dedicated account management approach not only simplifies the leasing process but also ensures that each customer's unique preferences and requirements are met. While Leasing.com is ideal for those who prefer to explore a wide range of options independently, Silverstone Leasing provides the added benefit of personalised guidance, making it the superior option for customers seeking a more supportive leasing journey.

What are 3 disadvantages of leasing a car?

    1. Limited Ownership and Customisation: When you lease a car, you don't own it; the leasing company does. This situation limits what you can do in terms of customization. Modifications or personal touches that might be desired by the lessee are typically not allowed, or they must be reversible at the end of the lease without leaving any damage. For those who like to customize their vehicles extensively, leasing might not be the best option.

    2. Mileage Restrictions: Leasing contracts often include mileage limits that range between 10,000 and 15,000 miles per year. Exceeding these limits can result in hefty penalties at the end of the lease. This can be a significant disadvantage for people who need to travel long distances regularly, as they could face unexpected costs.

    3. Continuous Payments: While leasing often comes with lower monthly payments than buying a car with a loan, you must return the vehicle at the end of the lease unless you decide to buy it, which means you never stop paying for using a car. For some, it might seem like a never-ending cycle of payments without the benefit of eventually owning the vehicle outright.

Who is the best car lease company in the UK?

    Determining the "best" car lease company can vary based on personal needs and preferences, but some of the most highly regarded companies in the UK include:

    • Lex Autolease is the largest leasing company in the UK, known for its extensive range of vehicles and comprehensive service.
    • Nationwide Vehicle Contracts: Offers competitive pricing and a wide variety of vehicles.
    • LeasePlan: Known for providing excellent customer service and a wide range of fleet management services.
    • Silverstone Leasing: Recognised for its personalised service and dedicated account management, it is a favourite for those who value a tailored leasing experience.

Who owns leasing.com?

    Leasing.com is owned by Leasing.com Group Ltd. The company positions itself as an independent car leasing comparison site and has been instrumental in providing a platform for comparing a wide range of leasing offers from different providers. By maintaining its independence, Leasing.com ensures that it provides unbiased and customer-focused service.

What are the best car leasing websites?

    Several websites stand out for their reliability, user-friendly interfaces, and comprehensive offerings in the car leasing industry. Here are some of the best:

    • Leasing.com: As mentioned, it's the UK's largest car leasing comparison site, offering deals from multiple providers and allowing customers to find the best prices.
    • ContractHireAndLeasing.com (now part of Leasing.com): Originally a leading site in its own right, it continues to contribute to the range and depth of options available on Leasing.com.
    • Nationwide Vehicle Contracts: Provides detailed vehicle information and competitive leasing deals, making it easy for users to find suitable offers.
    • Silverstone Leasing: Especially recommended for those looking for a more personalised leasing experience with the assistance of dedicated account managers.
    • LeasePlan: Known not only for personal leases but also for its comprehensive fleet management solutions, making it a good choice for business customers.

    Each of these websites offers unique features and services that can cater to various leasing needs, from personal to commercial and from budget vehicles to luxury cars.

Car Leasing Deals

In stock Top deal Metallic Paint Included

SUZUKI SWIFT HATCHBACK

1.2 Dualjet 83 12V Hybrid SZ-T 5dr Auto

£209.63 Per Month (inc VAT)

£1,886.67Initial Rental

  • 48 months
  • 5,000.00 miles pa

£174.69 Per Month (excl VAT)

£1,572.21 + VATInitial Rental

  • 48 months
  • 5,000.00 miles pa
  • 48 month term
  • 5000 miles per annum
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AUDI A3 SPORTBACK

40 TFSI e S Line 5dr S Tronic

£344.45 Per Month (inc VAT)

£3,100.05Initial Rental

  • 48 months
  • 5,000.00 miles pa

£287.04 Per Month (excl VAT)

£2,583.36 + VATInitial Rental

  • 48 months
  • 5,000.00 miles pa
  • 48 month term
  • 5000 miles per annum
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MAZDA CX-60 ESTATE

2.5 PHEV Exclusive Line 5dr Auto [Comfort Pack]

£496.91 Per Month (inc VAT)

£4,472.19Initial Rental

  • 48 months
  • 5,000.00 miles pa

£450.65 Per Month (excl VAT)

£4,055.85 + VATInitial Rental

  • 60 months
  • 5,000.00 miles pa
  • 60 month term
  • 5000 miles per annum
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TESLA MODEL Y HATCHBACK

Long Range AWD 5dr Auto

£543.68 Per Month (inc VAT)

£4,893.12Initial Rental

  • 48 months
  • 5,000.00 miles pa

£453.06 Per Month (excl VAT)

£4,077.54 + VATInitial Rental

  • 48 months
  • 5,000.00 miles pa
  • 48 month term
  • 5000 miles per annum
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TESLA MODEL Y HATCHBACK

Performance AWD 5dr Auto

£649.75 Per Month (inc VAT)

£5,847.75Initial Rental

  • 48 months
  • 5,000.00 miles pa

£541.46 Per Month (excl VAT)

£4,873.14 + VATInitial Rental

  • 48 months
  • 5,000.00 miles pa
  • 48 month term
  • 5000 miles per annum
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PORSCHE MACAN ELECTRIC ESTATE

300kW 4 100kWh 5dr Auto

£899.46 Per Month (inc VAT)

£8,095.14Initial Rental

  • 60 months
  • 5,000.00 miles pa

£749.55 Per Month (excl VAT)

£6,745.95 + VATInitial Rental

  • 60 months
  • 5,000.00 miles pa
  • 60 month term
  • 5000 miles per annum
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SKODA ENYAQ ESTATE

210kW 85x Sportline Plus 82kWh 4x4 5dr Auto

£560.59 Per Month (inc VAT)

£5,045.31Initial Rental

  • 60 months
  • 5,000.00 miles pa

£467.16 Per Month (excl VAT)

£4,204.44 + VATInitial Rental

  • 60 months
  • 5,000.00 miles pa
  • 60 month term
  • 5000 miles per annum
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KIA SPORTAGE ESTATE

1.6T GDi ISG GT-Line 5dr

£333.05 Per Month (inc VAT)

£2,997.45Initial Rental

  • 48 months
  • 5,000.00 miles pa

£277.54 Per Month (excl VAT)

£2,497.86 + VATInitial Rental

  • 48 months
  • 5,000.00 miles pa
  • 48 month term
  • 5000 miles per annum
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MG MOTOR UK ZS HATCHBACK

1.0T GDi Exclusive 5dr DCT

£313.70 Per Month (inc VAT)

£2,823.30Initial Rental

  • 48 months
  • 5,000.00 miles pa

£261.42 Per Month (excl VAT)

£2,352.78 + VATInitial Rental

  • 48 months
  • 5,000.00 miles pa
  • 48 month term
  • 5000 miles per annum
Top deal Metallic Paint Included

VOLKSWAGEN TIGUAN ALLSPACE ESTATE

1.5 TSI R-Line 5dr DSG

£444.50 Per Month (inc VAT)

£4,000.50Initial Rental

  • 60 months
  • 5,000.00 miles pa

£370.42 Per Month (excl VAT)

£3,333.78 + VATInitial Rental

  • 60 months
  • 5,000.00 miles pa
  • 60 month term
  • 5000 miles per annum
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TESLA MODEL 3 SALOON

Performance AWD 4dr Auto

£880.75 Per Month (inc VAT)

£7,926.77Initial Rental

  • 48 months
  • 5,000.00 miles pa

£733.96 Per Month (excl VAT)

£6,605.64 + VATInitial Rental

  • 48 months
  • 5,000.00 miles pa
  • 48 month term
  • 5000 miles per annum
In stock Top deal

VOLKSWAGEN GOLF HATCHBACK

2.0 TSI GTI 5dr DSG

£414.84 Per Month (inc VAT)

£3,733.56Initial Rental

  • 48 months
  • 5,000.00 miles pa

£345.70 Per Month (excl VAT)

£3,111.30 + VATInitial Rental

  • 48 months
  • 5,000.00 miles pa
  • 48 month term
  • 5000 miles per annum