Exploring the 14 Points of Culture at Silverstone Leasing: Driving Excellence through Ethos and Values
Silverstone Leasing

Navigating the 14 Points of Culture at Silverstone Leasing: Driving Excellence and Customer Satisfaction

Our culture is one of professionalism, ambition and integrity. As a client, you will have a team working with you who follow this culture. As a member of our team, you will be able to work in an environment with like-minded people and with people who value your contribution. 

Embodying Ethos: A Dive into Our Guiding Principles

At Silverstone Leasing, our culture transcends mere words on a page or a website. The very essence defines our operations, shaping our interactions and decisions. Comprising 14 interconnected principles, our culture serves as the bedrock of our identity, driving our commitment to excellence and customer satisfaction.

Customer-Centric Commitment: Upholding Service Excellence

Central to our ethos is an unwavering dedication to our customers. Every aspect of our operation revolves around meeting and surpassing their expectations. We continuously refine our services to ensure each interaction is positive and enriching, reflecting our commitment to enhancing the customer experience.

Integrity, Excellence, and Collaboration: Pillars of Our Culture

At Silverstone Leasing, integrity is non-negotiable. We conduct ourselves with transparency and honesty, fostering trust among our stakeholders. Our pursuit of excellence knows no bounds; we set ambitious standards and relentlessly strive to exceed them. Moreover, collaboration is ingrained in our DNA; we recognise the power of teamwork in achieving exceptional results.

Nurturing Passion, Embracing Diversity: Fueling Growth and Innovation

We are driven by a passion for our work and a commitment to continuous improvement. Our culture celebrates diversity and inclusion, creating an environment where every voice is heard and valued. This fosters innovation, propelling us to explore new ideas and technologies to serve our customers better.

The Silverstone Difference: Living Our Culture Daily

At Silverstone Leasing, our culture isn't just a concept – it's a way of life. When you partner with us, you'll witness firsthand the Silverstone difference: a fusion of customer-centricity, integrity, and excellence that sets us apart in the vehicle leasing industry.

FAQs

How does Silverstone Leasing prioritise customer satisfaction?

    Silverstone Leasing prioritises customer satisfaction by placing the customer at the forefront of every decision and action. We ensure that our services are tailored to meet and exceed the needs and expectations of our customers. This commitment to customer-centricity is embedded in our culture, guiding our daily operations and interactions. We continuously seek feedback from our customers to understand their evolving requirements and strive to enhance their experience at every touchpoint. Additionally, we maintain transparent communication and accountability, ensuring that our customers feel valued, supported, and satisfied throughout their leasing journey with us. 

How does Silverstone Leasing ensure transparency in its operations?

    Silverstone Leasing ensures transparency in its operations through clear and honest communication at every stage of the leasing process. We provide comprehensive information to our customers, ensuring they fully understand our services, terms, and conditions. Our pricing structures are transparent, with no hidden fees or surprise charges. Additionally, we make ourselves readily available to address any queries or concerns our customers may have, promoting an open dialogue and fostering trust. Our commitment to transparency also extends to our internal processes, ensuring that our team members operate with integrity and accountability in all their interactions. Overall, transparency is a fundamental principle that guides our operations, earning the trust and confidence of our customers.

How does Silverstone Leasing promote ethical business practices?

    Silverstone Leasing promotes ethical business practices by upholding a strong commitment to integrity and honesty in all aspects of our operations. We adhere to stringent ethical standards, ensuring that our actions align with the highest principles of conduct. Our team members are trained to recognise and navigate ethical dilemmas, with clear guidelines to guide their decisions. We prioritise transparency and accountability, openly communicating with our customers and stakeholders about our business practices. Additionally, we regularly review and update our policies to reflect evolving ethical standards and ensure compliance with regulatory requirements. We strive to build trust and credibility with our customers, partners, and the wider community by fostering a culture of integrity and ethical behaviour.

How does Silverstone Leasing contribute to sustainability and environmental responsibility?

    Silverstone Leasing is committed to sustainability and environmental responsibility through various initiatives and practices. Firstly, we offer our customers a range of eco-friendly vehicle options, including electric and hybrid models, and promote adopting environmentally friendly transportation solutions. Additionally, we actively promote fuel-efficient driving habits among our clients, encouraging them to minimise their carbon footprint.

    Internally, we implement sustainable practices within our operations, such as reducing paper usage by transitioning to digital documentation and implementing energy-efficient technologies in our offices. We also regularly assess our environmental impact and seek opportunities to minimise waste and resource consumption.

    Furthermore, Silverstone Leasing supports environmental conservation efforts by partnering with organisations dedicated to preserving natural habitats and reducing carbon emissions. We contribute to reforestation projects, carbon offset initiatives, and other ecological conservation programmes through these partnerships.

    Silverstone Leasing strives to minimise its ecological footprint and contribute to a more sustainable future by integrating sustainability into our business practices and supporting environmental initiatives.

Special Leasing Offers

In stock Top deal Metallic Paint Included

SUZUKI SWIFT HATCHBACK

1.2 Dualjet 83 12V Hybrid SZ-T 5dr Auto

£209.63 Per Month (inc VAT)

£1,886.67Initial Rental

  • 48 months
  • 5,000.00 miles pa

£174.69 Per Month (excl VAT)

£1,572.21 + VATInitial Rental

  • 48 months
  • 5,000.00 miles pa
  • 48 month term
  • 5000 miles per annum
In stock Top deal

AUDI A3 SPORTBACK

40 TFSI e S Line 5dr S Tronic

£344.45 Per Month (inc VAT)

£3,100.05Initial Rental

  • 48 months
  • 5,000.00 miles pa

£287.04 Per Month (excl VAT)

£2,583.36 + VATInitial Rental

  • 48 months
  • 5,000.00 miles pa
  • 48 month term
  • 5000 miles per annum
In stock Top deal

MAZDA CX-60 ESTATE

2.5 PHEV Exclusive Line 5dr Auto [Comfort Pack]

£496.91 Per Month (inc VAT)

£4,472.19Initial Rental

  • 48 months
  • 5,000.00 miles pa

£450.65 Per Month (excl VAT)

£4,055.85 + VATInitial Rental

  • 60 months
  • 5,000.00 miles pa
  • 60 month term
  • 5000 miles per annum
In stock Top deal

TESLA MODEL Y HATCHBACK

Long Range AWD 5dr Auto

£543.68 Per Month (inc VAT)

£4,893.12Initial Rental

  • 48 months
  • 5,000.00 miles pa

£453.06 Per Month (excl VAT)

£4,077.54 + VATInitial Rental

  • 48 months
  • 5,000.00 miles pa
  • 48 month term
  • 5000 miles per annum
In stock Top deal

TESLA MODEL Y HATCHBACK

Performance AWD 5dr Auto

£649.75 Per Month (inc VAT)

£5,847.75Initial Rental

  • 48 months
  • 5,000.00 miles pa

£541.46 Per Month (excl VAT)

£4,873.14 + VATInitial Rental

  • 48 months
  • 5,000.00 miles pa
  • 48 month term
  • 5000 miles per annum
Top deal

PORSCHE MACAN ELECTRIC ESTATE

300kW 4 100kWh 5dr Auto

£899.46 Per Month (inc VAT)

£8,095.14Initial Rental

  • 60 months
  • 5,000.00 miles pa

£749.55 Per Month (excl VAT)

£6,745.95 + VATInitial Rental

  • 60 months
  • 5,000.00 miles pa
  • 60 month term
  • 5000 miles per annum
Top deal

SKODA ENYAQ ESTATE

210kW 85x Sportline Plus 82kWh 4x4 5dr Auto

£560.59 Per Month (inc VAT)

£5,045.31Initial Rental

  • 60 months
  • 5,000.00 miles pa

£467.16 Per Month (excl VAT)

£4,204.44 + VATInitial Rental

  • 60 months
  • 5,000.00 miles pa
  • 60 month term
  • 5000 miles per annum
Top deal

KIA SPORTAGE ESTATE

1.6T GDi ISG GT-Line 5dr

£333.05 Per Month (inc VAT)

£2,997.45Initial Rental

  • 48 months
  • 5,000.00 miles pa

£277.54 Per Month (excl VAT)

£2,497.86 + VATInitial Rental

  • 48 months
  • 5,000.00 miles pa
  • 48 month term
  • 5000 miles per annum
In stock Top deal

MG MOTOR UK ZS HATCHBACK

1.0T GDi Exclusive 5dr DCT

£297.03 Per Month (inc VAT)

£2,673.26Initial Rental

  • 48 months
  • 5,000.00 miles pa

£247.52 Per Month (excl VAT)

£2,227.72 + VATInitial Rental

  • 48 months
  • 5,000.00 miles pa
  • 48 month term
  • 5000 miles per annum
Top deal Metallic Paint Included

VOLKSWAGEN TIGUAN ALLSPACE ESTATE

1.5 TSI R-Line 5dr DSG

£444.50 Per Month (inc VAT)

£4,000.50Initial Rental

  • 60 months
  • 5,000.00 miles pa

£370.42 Per Month (excl VAT)

£3,333.78 + VATInitial Rental

  • 60 months
  • 5,000.00 miles pa
  • 60 month term
  • 5000 miles per annum
In stock Top deal

TESLA MODEL 3 SALOON

Performance AWD 4dr Auto

£880.75 Per Month (inc VAT)

£7,926.77Initial Rental

  • 48 months
  • 5,000.00 miles pa

£733.96 Per Month (excl VAT)

£6,605.64 + VATInitial Rental

  • 48 months
  • 5,000.00 miles pa
  • 48 month term
  • 5000 miles per annum
In stock Top deal

VOLKSWAGEN GOLF HATCHBACK

2.0 TSI GTI 5dr DSG

£414.84 Per Month (inc VAT)

£3,733.56Initial Rental

  • 48 months
  • 5,000.00 miles pa

£345.70 Per Month (excl VAT)

£3,111.30 + VATInitial Rental

  • 48 months
  • 5,000.00 miles pa
  • 48 month term
  • 5000 miles per annum